A University student in London wrote a letter to Nestle regarding missing wafers in her Kit Kat bar.
According to International Business Times UK, she quoted a case law from the 1930s after claiming she suffered emotional and monetary loss.
She is asking Nestle to compensate her in the form of a LIFETIME supply of Kit Kats.
“The truth of the matter is; manufacturers owe a duty of care to consumers. The specific duty you owe in consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective. As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle. The loss I have suffered is of monetary and emotional significance.”
Do you think Nestle is going to give her free Kit Kats for life? I think she’s asking for a lot! Maybe just send her a box to keep her happy. Maybe they’ll respond with, “Give me a break.”