Samsung is recalling Galaxy Note 7 phones all over the world after reports of the device’s battery catching fire while charging.

In a statement by the company, Samsung stated there was a problem with the battery and they would stop selling the devices in 10 countries as well as offer a new phone for free in the coming weeks.

According to KTLA, there are no real instructions yet on what to do with the device. “The company said it will take about two weeks to prepare the recall, and the date new products will be available will vary by country. People worried about their batteries should contact their nearest Samsung service center, it added.”

CNN Money reports there were 2.5 million Galaxy Note 7s sold since its release last month and was expected to be Apple’s biggest rival.

Apple is rumored to release the newest iPhone model, the iPhone 7 this month. Unfortunately, this must be a major drawback for Samsung.

If you have a Galaxy Note 7, reach out to your nearest service center for help.


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